A manageable appointment process around your consultations
An independent specialist practice needs a clear route from an online choice to a suitable consultation. Tempo Booking brings the non-clinical parts of that route together: appointment types with a defined duration, current availability, requests or confirmations and communication from one practice workspace.
Decide which consultations belong online
Not every consultation or review needs the same amount of time or can be scheduled with every specialist. An online calendar that merely exposes empty spaces lacks that essential context. Tempo Booking lets you set the duration for each appointment type and link the specialists who may be made available for it.
Practice hours, work blocks, offered services and absences combine to create the bookable offering. Patients only see times that match these configured rules. A temporary absence or a change to a work block is reflected in availability, preventing an apparently free time from being offered when it does not fit the working schedule.
Front-office staff and specialists each need a different perspective on the same appointment flow. The front office keeps a practice-wide overview of requests, appointments and statuses. Specialists work with their own current appointments in that shared environment, keeping calendar coordination central instead of relying on separate overviews.
Give the practice control over incoming requests
Start with the consultations and reviews that patients may choose through the booking page or widget. For each type, configure the duration and available specialists. At practice level, decide whether online bookings are confirmed immediately or first arrive as requests. That single setting defines the approach for the practice's online booking flow.
A patient selects an appointment type, a linked specialist and a genuinely available time. With the request route, front-office staff can review the choice before confirming it. With immediate confirmation, it appears directly as a confirmed appointment. Either way, the current status remains visible in the same calendar.
Multilingual confirmations, changes and reminders can be sent from this appointment flow. If an appointment is marked as a no-show, it appears automatically in the open follow-up list. Outstanding work after a missed consultation therefore remains visible to the team rather than ending with the calendar status alone.
From request to follow-up, without clinical promises
Suppose your practice offers initial consultations and reviews. You assign an appropriate duration to both, link the relevant specialist and configure their work blocks. A patient chooses a consultation through the online route and sees only available times with a specialist linked to that appointment type.
When the practice uses requests, the booking first reaches the front office for review. After the status is updated, the appointment appears in the shared overview and the patient receives the related messages. A later change or no-show remains within the same appointment flow for further follow-up.
Tempo Booking is a standalone scheduling and appointment communication solution in this example. It is not an EHR and does not perform clinical triage or healthcare billing. No integration with hospital, EHR or insurance systems is promised. The current practice workspace also supports one location.